Contact Us
How can I order?
Our online and phone ordering facilities are operational.
Our branches are now fully open for click-and-collect, phone-and-collect, and local delivery services.
Our trade counters are now fully open.
How fast will I receive my order?
All orders are being dispatched as normal. Orders received before 12 noon are dispatched the same working day.
Most deliveries are being made the next working day.
Unfortunately at the moment, we cannot guarantee AM or Saturday deliveries, so please do not plan any work until your products have been delivered.
Items that are not currently in stock will be forwarded as soon as they become available.
How can I contact you?
If you are looking to contact us regarding a recent order you have placed with us, please reply to your order confirmation email and we will come back to you as soon as possible - please bear with us.
Please include your order/ quote reference number with your email to help us prioritise and speed up response times.
For any sales enquiries, please contact us via email or telephone as detailed below.
What are your opening times?
Please note that our branch and phone lines are open during normal hours:
Mon - Fri 7.30am - 5.00pm
Saturday 8.00am - 12.00pm
What are your contact details?
Sales Office Phone
01206 931 471
Sales: [email protected]
Customer service: [email protected]
Please include your order/ quote reference with your email, this will help us prioritise and speed up response times.
Written Enquiries
Soakaways.com
Unit 1B Altbarn Road
Hawkins Road
Colchester
Essex
CO2 8LG
BRANCHES
Colchester
Unit 1B Altbarn Road, Hawkins Road, Colchester, Essex, CO2 8LG
Tel: 01206 867500
Email:[email protected]
Peterborough
25 Harvester Way, Fengate, Peterborough, PE1 5UT
Tel: 01733 821417
Email: [email protected]
Tunbridge Wells
Unit 3&4 Kingstanding Business Park, Kingstanding Way, Tunbridge Wells, Kent, TN2 3UP
Tel: 01892 739717
Email: [email protected]
Huddersfield
St Andrew's Rd, Aspley, Huddersfield, HD1 6RZ
Tel:01484 905444
Email: [email protected]