Sewage Treatment Plants

Innovative Design - Smart & Simple Sewage Treatment Plants

Sewage treatment plants are designed to remove bacteria and other contaminants from waste water. The method of treatment can be physical, biological or chemical or a mixture of all three, depending upon the sophistication of the system in question. The aim of the treatment plant is to produce an environmentally safe effluent and a solid waste that can be disposed of or re-utilised as fertiliser.

We sell a wide range of Sewage Treatment Plants from market-leading brands such as Graf and Clearwater. Sewage Treatment Plants are used in properties that are not connected to a mains drainage system. They collect effluent from household foul drainage systems (WC's, Kitchens, Bathrooms etc) and usually separate it into two chambers, solid and liquid.

How Sewage Treatment Plants Work

The liquid (effluent chamber) is treated using a variety of mechanical and/or chemical processes depending upon the specific system, stimulating helpful bacteria which "clean" the effluent. The resultant "cleaned" liquid, which is generally around 95% clean water, can then be returned to a ditch or natural watercourse. The remaining sludge is removed from the solid chamber by specialist companies on a regular basis as required.

Sizing Of Sewage Treatment Plants

STP's are sized on the amount of persons living in the property or properties that use the STP. Often the treatment plant will be connected to a number of common properties, so we currently offer systems that are up to 55 person occupancy.

Pumped And Gravity Fed

Most STP's have either a gravity fed or pumped option for disposing of the cleaned water. With our Graf and Clearwater Sewage Treatment Plants, an optional pump can be purchased for use with the standard gravity outlet plant. With the WPL tanks there are individual tank options for either pumped or gravity fed.

Delivery

Please allow seven days for delivery of this product.

Please contact us if you require further details on any of these products.

Please note - Our Sewage Treatment Plants Do Not Qualify For Our Spend & Save Volume Discounts

DELIVERY CUT OFF TIMES

All orders are being dispatched as normal. Unless subject to exclusions, all orders received before 12pm will be delivered the next working day.

Please note, large or palletised orders have a cut off time of 12pm.

ORDER DAY	DELIVERY CUT OFF TIME	DELIVERY DAY*
Monday	12pm	Tuesday
Tuesday	12pm	Wednesday
Wednesday	12pm	Thursday
Thursday	12pm	Friday
Friday	12pm	Monday
Saturday	12pm	Tuesday
Sunday	12pm	Tuesday
Bank Holidays (except Bank Holiday Monday)	12pm	Next Working Day (Bank Holiday Monday orders will be delivered the following Wednesday)

*Delivery to non-Industrial Scotland, Northern Ireland, and CH, LL, and CA postcodes can sometimes take slightly longer, although this is dependent upon the exact location.

If we are unable to deliver your order within the above timeframe for any reason, we will contact you to arrange an alternative delivery day. We use overnight carriers, so we are unable to arrange or confirm an exact time of delivery.

Some special or non-stocked items on our website have extended lead-times, which are displayed on the product pages in question – see below for more details.

Whilst every reasonable effort shall be made to keep to a delivery date, we cannot be held liable for any losses, costs, damages, or expenses arising directly or indirectly out of any failure to meet any estimated delivery date.

In the unlikely event of a late delivery, we will be unable to compensate you for any consequential loss, so please do not organise any plant or labour before you have received your materials.

DELIVERY CHARGES AND EXTENDED LEAD TIMES

Orders over £150 excluding VAT will be delivered free of charge. Orders under this amount will incur a charge of £12.50 + VAT.

Certain items incur additional delivery charges regardless of the order value, due to the restrictions placed upon us by our couriers and the extreme weights/lengths. These charges are applied in addition to our standard charge of £12.50 + VAT if the order is valued under £150 excluding VAT.

The following product ranges have extended lead times (all in working days):

ITEM	DELIVERY CHARGE	LEAD TIME	NOTES
Bulky items	£20 + VAT	N/A	Bulky items will be marked as such during checkout
Pallet charge	£45 + VAT	N/A	12pm cut off for large or palletised orders. Pallet charge will be detailed in the checkout
Underground Drainage Pipe	Detailed on the product page	N/A	Only applies when pipe is not ordered in conjunction with fittings
Graf Sewage Treatment Plants and Water Butts	N/A	5-7 days
Turtle Enviro Silt Traps, Accesso Inspection Chambers, Catchpit Chambers, Grease Traps, Pumping Stations	Some Turtle items have a Bulky or Pallet charge.	5-7 days
BT Quadbox Duct Access Chamber Sections & Covers	Some items have a Pallet charge.	2-3 days
Twinwall Utility Duct	Some items have a Bulky charge.	2-3 days	Please see product pages for items subject to delays
Yard Gully 450mm x 900mm		2-3 days

OUR COURIER PARTNERS

COURIER NAME	ORDER TRACKING	CONTACT INFORMATION	DELIVERY DAYS	NEXT DAY DELIVERY?
DX	Use online tracking portal	8am-6pm Mon-Fri, 8am-4pm Sat Express: 0333 241 5700 Freight: 0333 241 1100	Mon-Sat	Yes
DHL	Use online tracking portal	7am-8pm Mon-Fri, 8am-6pm Sat 02476 937 770	Mon-Sat	Yes
DPD	Follow the information provided via SMS	8am-6.30pm Mon-Fri, 8am-4pm Sat, 9am-3pm Sun 0121 275 0500	Mon-Sat	Yes
Tuffnells		N/A	Mon-Sat	Yes
Magnus/Pallex	Please contact us directly	N/A	Mon-Fri 8am-6pm	Yes
Own Transport	Please contact us directly	Email: [email protected] Phone: 01206 931471	Mon-Sat	Yes

OUR DELIVERY AREA

LOCATION	RESTRICTIONS	ADDITIONAL CHARGES	NOTES
Mainland UK	N/A	No additional charges for location, product specific delivery charges still apply	N/A
Ireland Jersey Guernsey	We are currently unable to deliver to these areas	N/A	N/A
Isle of Man Isle of Wight Scottish Highlands Northern Ireland		Additional delivery charge applies. Amount dependent on weight and length of product ordered. PBSL Group will contact you regarding this charge after we receive your order.	N/A
Scottish Isles	N/A	Additional delivery charge applies. Amount dependent on weight and length of product ordered. PBSL Group will contact you regarding this charge after we receive your order.	Many of our customers in the Scottish Isles choose to have their order redirected to a local haulier such as Woody's Express or Hebrides Haulage in Inverness.

Certain direct suppliers are able to ship outside of these areas depending on product quantity and availability. Please get in touch with us regarding any such queries.

SPLIT DELIVERIES

If you have ordered a mixture of goods that come both from us and direct from our manufacturing partners, you will be advised of this in your dispatch email. As the order is coming from two locations, you will receive two different deliveries. Delivery on direct items can have extended lead times and will need someone present to check and sign for the goods.

Occasionally, we don't have all items in stock at our main warehouse. If this is the case, we will endeavour to send the stock the same day from one of our other branches, in order to not delay delivery of the complete order. This may lead to a split delivery, dependent on the courier being used. We will contact you if there is going to be a delay due to this.

LABOUR AND MACHINERY

Please do not book machinery or labour until your goods have been received and checked over. Whilst every effort is made by our couriers to deliver your parcel within the stated timeframe, Soakaways.com cannot be held responsible for any additional costs incurred by delays outside of our control.

CHECKING AND SIGNING FOR ORDERS

SIGNED FOR POLICY – T&CS

All orders should be signed for. If you are unable to sign for your delivery, you can arrange with us for a neighbour to take delivery of your order. You can also advise us of a safe place where your order can be left, although we cannot take responsibility for any shortages or obvious damages.

Please ensure that you always check the number of packages that you are signing for. If there is an incorrect number of packages or any package appears damaged, you should note this on the signature panel and advise us so that we can rectify the issue as quickly as possible. Once goods have been signed for as being received ‘complete and in good condition’, any claims are not covered by the carrier’s insurance company.

Signing for goods as ‘unchecked’ makes any claims inadmissible, so please check the number of packages and look for any signs of any damage, noting any issues on the signature panel. Although the delivery drivers are busy, they are contractually obliged to wait whilst you check your delivery.

WHAT IF I CAN’T WAIT IN ALL DAY?

There is a ‘Notes’ section of the Basket review page where you can request for your goods to be left in a safe location – just tell us where to leave the order. Please note that we cannot take responsibility for any shortages or obvious damages if goods have not been signed for.

Please note that deliveries made by DHL (these are generally small orders with no pipe or bulky products) cannot be left in a safe location. You will be advised which carrier will be delivering your order by email at the point of dispatch.

RETURNS AND REFUNDS

For further information and clarification of the legislation surrounding the return of goods, and associated costs, please refer to regulation 35 of The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

RETURNS AND REFUNDS

Please read our Returns & Refunds policy for further details.